How can we help?

FAQ

How long until I see results?

Many of our customers notice healthier, more energized-looking skin within 24 hours of using Max Henry.

For most men, visible improvements — like smoother texture, reduced puffiness, and a more even tone — show up within 7 days of consistent daily use.

And the best part? The longer you use REFINE, the better it gets. Our formula is designed to build long-term results — firming, tightening, and restoring your skin’s youthful edge over time.

Consistency is key. Power is in the ritual.

Will REFINE clog my pores?

No. REFINE is non-comedogenic, which means it’s specifically formulated not to clog your pores.

We use high-performance, skin-optimizing ingredients like peptides and stem cells — without the heavy oils or fillers that can cause breakouts. It absorbs fast, feels weightless, and works deep without suffocating your skin.

Whether you have oily, dry, or combination skin, REFINE is designed to support clarity, not compromise it.

Is REFINE made in the USA?

Our products are formulated, blended & packaged in the USA with premium ingredients.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is your Return Policy?

At Max Henry, we stand behind our products and your results. That’s why we offer a 60-day money-back guarantee on your first purchase.

If you’re not satisfied for any reason, contact us within 60 days of your order date, and we’ll issue a full refund—no hard feelings.

However, to protect the integrity of our guarantee, we reserve the right to decline refunds for repeat returns from the same customer. Our policy is designed to give every man a risk-free opportunity to experience Max Henry — not to be taken advantage of.

If you have any questions or need support with your order, fill out our contact page.

What is the shipping policy?

At Max Henry, we don’t waste time — and neither should you.

Processing Time:
All orders are processed within 1–2 business days (Monday–Friday). Orders placed after 2 PM CST or on weekends/holidays will begin processing the next business day.

Shipping Times:
Shipping time depends on the method you choose at checkout. Options and estimated delivery windows will be displayed before you confirm your order.

Tracking:
As soon as your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

Shipping Carriers:
We partner with major carriers like USPS, UPS, and FedEx to ensure fast and reliable delivery.

Note:
Once your package leaves our warehouse, we can’t control carrier delays — but if something goes wrong, we’ll always work with you to make it right.

If you have any questions about your order or delivery, reach out to us at [insert email]. We’ve got your back.

Get in touch

Have questions about your order, or a general enquiry?